TUI Holiday Store

Sarsfield Rd, , Cork
Sarsfield Rd
, Cork
(021) 434 6566

Opening hours

  • Monday: 9:00 AM – 5:30 PM
  • Tuesday: 9:00 AM – 5:30 PM
  • Wednesday: 9:00 AM – 5:30 PM
  • Thursday: 9:00 AM – 5:30 PM
  • Friday: 9:00 AM – 5:30 PM
  • Saturday: 9:00 AM – 5:30 PM
  • Sunday: 12:00 – 5:00 PM

Your next holiday's waiting for you at the TUI Holiday Store in Cork. Our experts will help you sift through our collection of 30 globe-trotting destinations. You can pick from options ranging from laidback beach breaks and scenic skiing trips to relaxing cruises and guided tours. Plus, we've got lots of flights available from three Irish airports: Dublin, Shannon, and Cork. We can also sort out all those little extra bits you need for your holiday, like travel insurance and excursions. Discover your smile your nearest TUI store.

Our comment from TraTraTravel Ireland about TUI Holiday Store:

TUI Holiday Store in Wilton Cork is known for its exceptional customer service and knowledgeable staff. Clients consistently praise their travel advisors for being helpful and attentive throughout the booking process.

  • Personalized Assistance: Whether it's Dolores, Karen, Eithne, or Karla, the team goes above and beyond to ensure every client's holiday is tailored to their needs. Many customers have expressed their gratitude for the patience and thoroughness exhibited by the staff.
  • Expert Knowledge: Staff members are well-traveled and share valuable insights about various destinations, helping customers select the best options for their holidays.
  • Ease of Booking: Customers appreciate the smooth and hassle-free booking experience, thanks to the proactive nature of the staff who handle everything from flights to accommodations.
  • Excellent Communication: The agency provides clear and prompt communication, keeping customers informed and reassured throughout the process.
  • Ambiance: The store creates a welcoming and friendly environment, making it a pleasure to plan your holiday.

While there have been some isolated issues related to travel experiences after booking, the overarching consensus is that TUI Wilton staff are dedicated to making holiday planning stress-free and enjoyable. Many clients express their intent to return for future bookings, indicating a high level of satisfaction with the service provided.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

TUI Holiday Store: Reviews

4.9/5 (145 Reviews)
Ann O'Donovan 1 week ago

Fantastic experience: Dolores at TUI Wilton surpassed our expectations with assistance & advice today. Because of her we have again booked a sun holiday through TUI Wilton. Thank you Dolores. Ann

TUI Holiday Store

Thank you Ann, Dolores was more than happy to help you book up your holiday and we hope you have a Fantastic time from all the Team at TUI Wilton

Vincent Bannon 1 month ago

Fantastic experience: Just popped into today to book a break away. The service I received was extremely professional and definitely worked hard to find a holiday with the required facilities I needed. . Definitely will be booking next holiday with them. The service I received from Dolores was I must say extremely helpful and accommodating. ⭐️⭐️⭐️⭐️⭐️

David Daly 2 months ago

Fantastic experience: Carly in the Wilton branch was very friendly, helpful and efficient.

TUI Holiday Store

Thank you David for the review, Carly is delighted and was more than happy to assist you from all the team at TUI Wilton

Derek Gill 2 months ago

Fantastic experience: The girl in TUI Bishobstown, Cork, that helped us find a holiday was extremely helpful and saved us alot of time.

TUI Holiday Store

Thank you for the Review Derek, We really appreciate it and happy we were able to assist you with finding the perfect holiday From all the team at TUI Wilton

Shane Mooney 2 months ago

Fantastic experience: The service I got in wilton was very good friendly and understud my needs. I hope to go back and use Wilton again

TUI Holiday Store

Thank you Shane for the review, we really appreciate it and look forward to assisting you with future holidays. from all the Team at TUI Wilton

daniel hawkes 3 months ago

Fantastic experience: We popped in today to check out a holliday and we were met by karan who was most helpful to us and gave us lots of information so we then booked immediately thanks again karan for your help

TUI Holiday Store

Hi Daniel, Thank you for your kind review and we hope you have an amazing holiday. From all the team in TUI Wilton

Marie O'Flynn 3 months ago

Positive experience: I went to TUI in Wilton on Saturday morning to finish what needed to be done for our holiday. Lilian was fabulous going through all the bits and pieces we needed. A happy and friendly person. Pleasure to deal with.

TUI Holiday Store

Thank you for your lovely review, Have a fantastic Holiday! From all the Team in TUI Wilton

Vera Twomey 3 months ago

Fantastic experience: Lillian was fantastic thanks so much.

TUI Holiday Store

Thank you Vera for your Review, Its was a pleasure to help you organize your trip and Lillian is delighted From all the team at TUI Wilton

Mario Prodromou 3 months ago

Fantastic experience: Hi went to TUI Wilton and was absolutely blown away from the professionalism of the staff Nothing was an issue and everything was explained very patiently and clearly from the get go There was no hard selling or pushy attitude from the staff We had the pleasure of dealing with Karen and Dolores both equally competent at there jobs and represent the name of the company beyond expectations Hold onto them as good staff are a rarity these days Highly recommend!!!

TUI Holiday Store

Thank you Mario for your review, Karen and Dolores are valued team members and it was a pleasure to help you organize your holiday. From all the Team at TUI Wilton

Rosaleen Barry 3 months ago

Fantastic experience: My husband & I called to the TUI Travel Agency in Wilton Shopping Centre, Cork, at the beginnimg of July '25, to enquire about a holiday to Salou that was advertised on their window, which seemed incredibly good value. We were so lucky to be looked after by Karen, who did a sterling job of putting together the best package to suit us. We were very happy to book the holiday on the spot and pay our deposit as Karen was really helpful, knowledgeable & kind, and had a great sense of humour. In due course we called in to pay the balance, & as Karen herself was on holiday leave, we were blessed to be looked after by Carley, another lovely person who went out of her way to look after us. Karen & Carley are super ambassadors for TUI & made our experirnce

TUI Holiday Store

Thank you Rosaleen for the review Karen and Carley are delighted and more than happy to assist you with your holiday We hope you have an enjoyable time from all the team at TUI Wilton

Mark Devereux 3 months ago

Fantastic experience: Brilliant customer service from Eithne in TUI Wilton while trying to book our family holiday. Made the process very easy and with great personality.

TUI Holiday Store

Thank you Mark for the review, We really appreciate it and Eithne was delighted to get everything booked up there for you From all the team at TUI Wilton

Aisling Collins 5 months ago

Fantastic experience: Absolutely amazing experience booking a holiday with Eithne! Really knew everything about looking for a good holiday.

TUI Holiday Store

Thank you Aisling for the review, Eithne is delighted and more than happy to help you pick the perfect holiday. From all the team at TUI Wilton

Noreen Barnes 5 months ago

Fantastic experience: I would just like to say I had a wonderful experience with Eithne, from wilton ,she was patient, kind understanding and so helpful with my booking even when I changed my mind and made a few changes,she was so good and trustworthy I even booked my tour with her , Ps thanks you for all your help

TUI Holiday Store

Thank you Noreen for the review, Eithne was more than happy to help you get the holiday all booked up and delighted with the review from all the team at TUI Wilton

Donal Crowley 5 months ago

Fantastic experience: Efficient, professional and helpful service provided by Rebecca in TUI store Wilton, Cork. Booked cruise in 5 minutes.

TUI Holiday Store

Thank you Donal for the Review, It was a pleasure speaking with you and more than happy to help you book your cruise.

Jean Buckley 5 months ago

Fantastic experience: Was in shop earlier today Eithne was absolutely brilliant in helping us with our holiday booking a lady in every way so efficient and helpful thanks again Eithne

TUI Holiday Store

Thank you Jean for your review, Eithne is delighted and more than happy to assist you with your holiday. We hope you have a fantastic time from all the Team in TUI Wilton

Miriam McAleavey 5 months ago

Fantastic experience: We popped into Wilton this morning, in the hope of booking a holiday! We had, what I can only describe as a “list of demands” As we wanted a holiday that would suit my family, which includes two teenagers! Carley was patient, thorough and extremely helpful! She listened to us, and came up with a perfect solution to keep everyone happy! Thank you again Carley, for all your help today !

TUI Holiday Store

Thank you Miriam for your Review, Carley is delighted we managed to find a holiday to suit the whole family and was more than happy to assist you. We hope you have a Fab time from all the team at TUI Wilton

Shannon Scott 5 months ago

Fantastic experience: Booked my holiday with Lauren in store. She was very knowledgeable and friendly. Booked my holiday and excursions, we can’t wait! Will return to Wilton store soon

TUI Holiday Store

Thank you Shannon for the review, Lauren is delighed and more than happy you to help you plan the holiday Enjoy !!! from all the Team at TUI Wilton

Brid Dilworth 5 months ago

Fantastic experience: Thank you to Eithne for her assistance with organising our first cruise. She is professional, knowlegeable and a very pleasant lady. I will happily ask the TUI Wilton office to organise future holidays

TUI Holiday Store

Thank you Brid for the Review, Eithne is delighted and was more than happy to help you organize the cruise, Im sure you will have a fabulous time. From all the Team at TUI Wilton

Richard O'Sullivan 6 months ago

Fantastic experience: We wish to thank Eithne in tui in Wilton cork for all her help and expertise ,Jeremiah and Maryann Sullivan thanks for everything

TUI Holiday Store

Thank you Richard for the review, Eithne is delighted and was more than happy to assist you book your summer holiday. From all the Team at TUI Wilton

Mary Phillips 6 months ago

Fantastic experience: Booked with Karen great service will book with her again

TUI Holiday Store

Thank you Mary for the review, Karen was more than happy to assist you getting the holiday booked up from all the team at TUI Wilton

Denis McAuliffe 8 months ago

Fantastic experience: Couldn’t be in better hands than Eithne Keating when booking our cruise! Would highly recommend her to anyone thinking about booking a cruise. Eithne made it so easy for both my wife and I. Keep up the good work Eithne

TUI Holiday Store

Thank you Denis for your review, Eithne is delighted and was more than happy to assist you organize your cruise. From all the team at TUI Wilton

John O’mahony 8 months ago

Fantastic experience: Excellent service and excellent quality of customer assistance and we will seek this gracious lady again. It will be Karen Karen Karen we need your assistance.

TUI Holiday Store

Thank you John for your review, Karen is more then happy to help you arrange your holiday From all the Team at TUI Wilton

Phyllis Gleeson Walsh 8 months ago

Fantastic experience: I booked my 2025 summer ☀️ holiday this am. Delores was the lady that assisted me. Absolutely in the correct job. So helpful so pleasant and professional. Thanks a mill TUI and thanks Delores

TUI Holiday Store

Thank you Phyllis for your review, we really appreciate you taking the time and Dolores is delighted with the comments. From all the team at TUI Wilton

john sheehan 9 months ago

Fantastic experience: Excellent service from Karen and Lilian gave me multiple options for a cruise holiday and nothing was too much trouble for them

TUI Holiday Store

Thank you John for your review, Lillian and Karen was more than happy to help you get the perfect cruise sorted

Timothy Crean 9 months ago

Fantastic experience: Checked into Wilton TUI in Cork, first time, circa 3 weeks ago with a number of concerns re booking a multi stop visit from Cork / Auckland / Naples Florida USA./ Cleveland / Cork. This was a swan song tour to visit family and friends and get the long promised visits over and done with. To Dolores's credit , she / we managed to come to cost effective and excellent seat selection options for Cork / Auckland with a later USA visit plan. I was saved from myself by a very diligent and considerate TUI staff member which is much appreciated.

TUI Holiday Store

Thank you Timothy for the review, Dolores is delighted and more than happy to help from all the team at TUI Wilton

Carol Roche 10 months ago

Fantastic experience: The staff in wilron are very helpful.would recomend Karen was very helpful

TUI Holiday Store

Thank you Carol for your review, Karen is delighted and more than happy to help get you perfect holiday sorted From all the team at TUI Wilton

Joe Fennell 10 months ago

Fantastic experience: Just booked a holiday with Dolores and she was brilliant. Explained the package in detail and made sure I understood all the details. I would recommend Dolores 100%

TUI Holiday Store

Thank you Joe for your review, Dolores is delighted and we really appreciate the feedback From all the Team at TUI Wilton

vinny ofarrell 10 months ago

Fantastic experience: I booked my TUI holiday with a lovely young lady called Karla and I can honestly say that it was one of the best customer relations experience that I have ever had.From my initial request for assistance,giving me guidance on three different hotels and finally getting the booking done...it was a lively experience,which is not something I can say very often today when dealing with other companies. I will be back please God !!

deirdre odonoghue 11 months ago

Fantastic experience: I had Delores booking my holiday for me. extremely helpful she went through everything with me + she gave me good information on everything about the hotel. we have stayed in this hotel before. Delores got the right flight times for us . we definitely will be booking with Delores again .

TUI Holiday Store

Thank you Deirdre, Dolores is delighted with the review and was more than happy to help you book your perfect holiday.

Myra Walsh 11 months ago

Fantastic experience: Karen is very good; we book all holidays with her and never have a problem.

This review has been automatically translated. | See original text
TUI Holiday Store

Thank you Myra, Karen is more happy to help you find the perfect getaway

Yrag 11 months ago

Fantastic experience: Recently booked a family holiday with Karla from the Wilton store. Nothing was too much effort. She spent time searching for the right holiday package for us and secured us the best deal. Will definitely be back to book with Karla for our next holiday

TUI Holiday Store

Thank you Yrag for your review, Karla really appreciates it and more than happy to help you find the right holiday. From all the team at TUI Wilton

Vânia Gil 11 months ago

Fantastic experience: Booked my 2025 holiday with Eithne. She was very efficient and professional. Gave us the best rate within our criteria and also gave us advice on insurance. Payments can be flexible too which is fantastic

TUI Holiday Store

Thank you for your Review Vania, Eithne is delighed and was more than happy to get your holiday confirmed. From all the Team at TUI Wilton

Anna O'Brien 11 months ago

Fantastic experience: I booked a holiday with Susan in the Wilton Travel Shop today. From the very beginning of my conversation with Susan about what I was looking for, her advice and information was excellent. The communication that followed our meeting through emails was superb. I felt very confident in booking a holiday with Susan and will definitely return to this travel agency and Susan again.

TUI Holiday Store

Thank you Anna for the review, Susan is delighted and was more than happy to assist you find your perfect holiday. From all the team at TUI Wilton

Daniel Mikolajczak 11 months ago

Fantastic experience: I love this place , very helpful staff, great atmosphere, always very professional, specially Eithne

TUI Holiday Store

Thank you Daniel for your review, we really appreciate it from all the team at TUI Wilton

Liam Walsh 11 months ago

Fantastic experience: Just booked my summer holidays with TUI Wilton Cork, picked my holiday from the Tui app. Rang Wilton and everything booked over the phone, customer service was excellent all done in minutes, Flights, Hotel.payment. now come on Tenerife

TUI Holiday Store

Thank you Liam for your review, we really appreciate it and hope your looking forward to Tenerife. From all the team in TUI Wilton

paddy c 1 year ago

Fantastic experience: I have been dealing with Eithne in Tui Wilton and she has made things so easy for me.She has been so helpful.Looking forward in dealing with her again in the future

TUI Holiday Store

Thank you Paddy for the review, Eithne was delighted to help you. From all the team at TUI Wilton

MaryCora Lecane 1 year ago

Fantastic experience: We just booked a short break to Amsterdam with Eithna in TUI Wilton. We were so impressed with her help and advice. I couldn't recommend her highly enough. She went above and beyond. Mary & Aidan.

TUI Holiday Store

Thank you for booking Mary and Aidan you will love Amsterdam there is so much to see and do form all the Team at TUI Wilton

Stephen Heffernan 1 year ago

Fantastic experience: Very positive experience booking with Lillian from start to finish. The wilton office made contact with me while on holidays regarding a query I made on my transfer within minutes of it being sent giving me the reassurance I needed.

TUI Holiday Store

Thank you Stephen for your 5* review, we really appreciate it and Lillian was more thank happy to help. From all the team at TUI Wilton

anita oriordan 1 year ago

Fantastic experience: Have just booked a holiday for the fourth time in the TUI shop in Wilton and again I was so impressed with them ! I first booked with them this time last year and I dealt with Lillian and she was so patient & helpful that I ended up booking another holiday with her a few weeks later!! This year I have booked our family holiday with Caroline and again the service was brilliant and only last week I booked a trip to Salou with Karen..All 3 ladies I have dealt with have been amazing...Nothing is too much trouble for these girls and eventhough the shop has been busy when I've been in I have never felt rushed, the girls take their time to go through everything with you and make sure you are happy with everything before you book!! I would 100% recommend booking any type of holiday with them and it gives you great peace of mind knowing you can pop into the shop with any questions you might have or they are always at the end of the phone...I have recommended them to family members who have also booked here and were also very impressed!! I am definitely a very satisfied customer and could not find 1 fault with the Wilton TUI Shop...

TUI Holiday Store

Thank you Anita for your amazing review, We all really appreciate it from all the Team at TUI Wilton

This review has been automatically translated. | See original text
John quinlan 1 year ago

Fantastic experience: Booked a holiday recently in TUI Wilton, dealt with a lovely lady called Karla. She couldn't of been more helpful and got us a great holiday, exactly what we were looking for. We will be back again to book for next year with Karla.

TUI Holiday Store

Thanks John for the Review, Karla is delighted we found the ideal holiday for you from the TUI Team in Wilton

miriam searles 1 year ago

Fantastic experience: Had A lovely experience today with Karen in Wilton booking our holiday in Lanzarote for next she was so helpful and a pleasure to deal with Thank You Karen.

TUI Holiday Store

Thank you Miriam for the Review, Karen is delighted to of helped you sort you Holiday to Lanzarote for all the team at TUI Wilton

Olga Murphy 1 year ago

Fantastic experience: Eithne and Rebecca were fabulous and made booking our family Holiday a very easy experience.

This review has been automatically translated. | See original text
TUI Holiday Store

Thank you Olga for the review, we are please we could help find the perfect holiday from TUI Team Wilton

Lillian 1 year ago

Fantastic experience: Booked my Summer holiday with the girls in Wilton. Great staff, excellent knowledge and a pleasure to deal with.

TUI Holiday Store

Thank you Lillian for the review we really appreciate it

Kevin Crean 1 year ago

Fantastic experience: I recently had the pleasure of dealing with Eithne in the Wilton office of TUI. From the moment myself and my wife met her we knew she was the right woman for the job. To say her recommendations were spot on is an understatement. Her wealth of knowledge on all things travel was a thing to behold all her recommendations were exactly what she said. Which meant in return we had an absolutely amazing vacation and would highly recommend her for anyone travelling. Thank you Eithne .

TUI Holiday Store

Thank you Kevin for your Review, Eithne is delighted you had a brilliant holiday from all the team at TUI Wilton

Colin Daly 1 year ago

Fantastic experience: I would highly recommend Tui Wilton. I dealt with Susan for a recent holiday to Majorca, she listened to what I was looking for and booked a wonderful hotel, I will definitely return to book my next break.

TUI Holiday Store

Thank you Colin for your review, Susan is delighted and really appreciates the feedback from all the team at TUI Wilton

Diarmuid Ryan 1 year ago

Fantastic experience: Visited this shop and booked a cruise for next summer. (Our kids have grown up so, we are moving away from booking Ryanair flights to Spain etc for a change.) The lady I spoke with, Carley, was so helpful. As we spoke about our cabin selection she pointed out the pro's and con's of the types and postition. She was also able to supply us with information on the islands we were visiting as we spoke. She came across as very well informed. At all times she was very amiable and personal and made us feel very comfortable. I would definitely recommend using TUI again for a similar type holiday.

TUI Holiday Store

Thank you Diarmuid for the review, Carley really appreciated the feedback and is delighted

Veronica Crowley 1 year ago

Fantastic experience: Very friendly staff who go out of their way for customers. While l am not normally a package holiday person Lillian patiently went through various options with me for a holiday in Salou -l will definitely be back for more trips!

TUI Holiday Store

Thank you Veronica for your review, your feedback is appreciated from Team TUI Wilton

Colm Cronin 1 year ago

Fantastic experience: Great staff, knowledgeable and friendly. Big thank you to Lillian for helping us book our trip to Tenerife.

TUI Holiday Store

Thank you Colm for the review, Tenerife is a great destination you will have a ball

Niamh M 1 year ago

Fantastic experience: We booked a holiday to Portugal with the help of Eithne, and it was one of the best experiences we've had. We were guided through all of our options with patience and clarity. What truly made the experience memorable was Eithne's extensive knowledge of Portugal. She offered insightful tips on destinations, accommodations, and even local experiences that we would never have discovered on our own. Thanks to her expertise, we felt like we were in great hands the whole way through. This has been one of the best, if not the best, holidays we’ve ever been on. Every detail was planned to perfection, allowing us to relax and fully enjoy our time. 100% we will be back to TUI Wilton when planning our next hols. Thanks a million!

TUI Holiday Store

Thank you Niamh for your Review Eithne is Delighted to have shared her knowledge. From All the team at TUI Wilton

Joanne Murphy 1 year ago

Fantastic experience: We booked a tui cruise in June. Eithne went through lots of options with us date wise, including cruise and stay and spent lots of time making sure we were happy with our choice and making us feel like valued customers. The cruise was fab. Thank you so much Eithne

TUI Holiday Store

Thank you Joanne for taking the time for the review, Eithne is delighted that you had a great holiday

Mary Tobin 1 year ago

Fantastic experience: Thank you Dolores for your patience, time, honesty and all the help to find our 2025 holiday. You're a fountain of knowledge. You listened to our needs and limitations and guided us to find a holiday.

TUI Holiday Store

Dolores is delighted with the review, Thanks so much Mary from all the team at TUI Wilton

David Larkin 1 year ago

Fantastic experience: We had a fantastic holiday last August. Our TUI travel agent, Carley from Wilton, was incredibly helpful and friendly. She took the time to find us the perfect vacation within our budget and went above and beyond to ensure we had a wonderful experience.

TUI Holiday Store

Thank you David for your Review, We are delighted that Carley found the perfect holiday for you

john keenan 1 year ago

Fantastic experience: I recently booked a cruise for 4 people with Carley recently. I have to say her knowledge, Greek islands etc, and her customer service was 2nd to none. I would highly recommend her and will be seeking her out again to book my next holiday

TUI Holiday Store

Thank you John for the review, Carley is delighted from TUI Team Wilton

joan humphreys 1 year ago

Fantastic experience: We booked our summer holiday with Eithne this year. She made the process smooth, seamless, and stress free! Once we chose our destination Eithne handled everything from flights, to transport from the airport, accommodations and even activities and excursions. Everything was on one itinerary that we were able to print out and take with us. We will definitely be back to Eithne in TUI Wilton it was a pleasure to deal with her.

TUI Holiday Store

Thank you Joan for your Review, We really appreciate the positive feedback Eithne is delighted

Marie Crean 1 year ago

Fantastic experience: I booked Barcelona with Eithne. She was friendly and patient. She gave great advice and helped me book some Tui experiences which I could do while in Barcelona that made the trip stress free and more memorable. Will definitely be out to Wilton Store again the staff are amazing

TUI Holiday Store

Thank you Marie for your review. Eithne is delighted. From TUI Team Wilton

This review has been automatically translated. | See original text
Evan Keating 1 year ago

Fantastic experience: By far the best holiday booking I’ve ever experienced. Me and my family booked a holiday to Thailand for 2 weeks and our travel agent Eithne made the booking experience seamless, quick and efficient. She recommended deals, best times to go, and tui experiences like the reclining Buddha and the floating market tour that my wife booked with her in store. Absolutely superb

TUI Holiday Store

Thank you Evan for your review, your feedback is really appreciated from Team TUI Wilton

Greg Erics 1 year ago

Fantastic experience: Thanks to Eithne and Susan for organizing a last minute summer family holiday to Portugal, really friendly and helpful staff and our holiday went amazingly, thanks, we’ll be back again.

This review has been automatically translated. | See original text
TUI Holiday Store

Thanks Greg for the review, we are delighted we helped to get you sorted

Rory Mc 1 year ago

Fantastic experience: I booked a holiday to Greece with Karen and she was very helpful talking through multiple different options we could go for. All of the staff were helpful with one member having recently returned from the resort we are going to and was talking us through all the great benefits. Overall a great experience and Karen was very efficient in finding the perfect holiday for us

TUI Holiday Store

Thank you booking at TUI Wilton and for your Review Rory, Karen is more then happy to help

Pauline Murdoch 1 year ago

Fantastic experience: I booked a holiday with Karen at TUI Wilton. Karen made it such a pleasant and personal experience. Her patience was much appreciated and her thorough detail was excellent in affording us the best holiday at best price. She helped me to download the app. Looking forward to a fab holiday Thanks Karen

TUI Holiday Store

Thank you pauline for the review Karen is delighted from team TUI Wilton

Ryan O'D 1 year ago

Fantastic experience: Absolutely unbelievable experience. Had an idea what I wanted when I went to book our family holiday but Lillian (mad in a great way) helped me so much. I have never experienced anyone so patient, helpful and quite simply just nice to deal with. Will book all my holidays with TUI because of Lillian after the all her help. Thank you very much.

TUI Holiday Store

Thanks Ryan for your review, Lillian is delighted from Team TUI Wilton

This review has been automatically translated. | See original text
Steven Nolan 1 year ago

Positive experience: We recently stayed at the sun palace hotel in Greece after booking with tui wilton. The Wilton staff were lovely to deal with, The location was good and the bar staff on site were also lovely. However, we had far from a relaxing holiday as there were numerous issues that could’ve been sorted by both TUI and the hotel staff prior to us going. 1: Communication between hotel staff was eye opening. We got there and our room was given away so we got a “free” upgrade. Interesting as we spoke another few people who had the same issue. The room was nice but when we got our supposedly balcony view room, the put us in a room where the balcony view was cut off by the a massive shelter, and then they kept having technical issues with the room and we called to reception more than once. Tui staff on site were lovely, the support via the app however, where do I begin? 2: The app kept crashing when we tried to check in for our flights both ways (apps were update and tested on numerous devices). 3: The day before our day trip to turkey, the app decided to inform us it was cancelled. If I wasn’t speaking to a Tui rep on site and he asked to see the app then we wouldn’t have known, notifications were turned on but the Tui app decided to not notify us. The online support fobbed us off when we selected the other day and then had the nerve to ask for a good review score. Luckily for us the rep on site got it sorted. 4: Lack of common details. As the holiday drew nearer we decided to do some extra googling to plan out our days only to find there was a economic tax upon arrival. I've no problem with this however I do have a problem with Tui. I called them and they informed us the rate was 3 euro a night, only for us to get there and be told those rates updates in January to 7 euro per night, so 50 down the drain as we arrived late in the door due to delays with both flights and busses with Tui. 5: This holiday was FALSELY ADVERTISED. The rep in store (which I will not mention as they were very helpful) informed us when booking that this place was not a family holiday destination, and that the people who go there were in our age group. This couldn’t be further from the truth as the place was crawling (literally) which kids, to the point where we couldn’t even enjoy a quiet minute to ourselves poolside. Overall I would rate the whole experience 2.5 stars, 4 stars if we actually got what was advertised. The holiday was discounted and we still felt ripped off. This would be a 1 star if we paid the full original price. I will be filing a complaint with Tui for this. Please take this as feedback to make future holidays for others more enjoyable. Thanks for reading and have a wonderful holiday whoever you book with. UPDATE: Tui reached out to me and were absolutely lovely to deal with. Ironed out the details, are investigating the app issue and they also went out of their way to sort us out for our next holiday. The Wilton Store Experience is 5 Stars. Thanks again for reaching out.

TUI Holiday Store

Thank you for your feedback Steven, and we are sorry to hear that the experience you had was not 100%, and would be happy to discuss this with you, from TUI Team Wilton SC

Sinead 1 year ago

Fantastic experience: I booked our holiday through TUI Wilton (Cork). Carley helped us with everything. She made booking our holiday so easy, straightforward & answered all of our questions about the resort etc. I can highly recommend TUI Wilton. Thanks Carley. We can't wait to go now!!

TUI Holiday Store

Thanks Sinead, Carley is delighted with the review

This review has been automatically translated. | See original text
Martina Ryan 1 year ago

Fantastic experience: The staff in tui wilton are exceptional especially Karen who helped me pick and book a holiday she was so patient no matter how many questions or times I rang she made everything so easy ,tui are so lucky to have her ,to everyone there thank you

TUI Holiday Store

Thank you Martina for your review we really appreciate it amd will pass on your kind words over to Karen form TUI Team Wilton

donna o leary 1 year ago

Fantastic experience: I called in to Caroline in Wilton a few weeks back to discuss our trip. She emailed me a few options as per my needs. It was all extremely detailed and thorough. When i called to book, everything was so straightforward. She went through the trip in detail. Her enthusiasm made me even more excited about our holiday.

TUI Holiday Store

Thank you Donna for the review, Caroline really appreciated it From TUI Team Wilton

Martina Dineen 1 year ago

Fantastic experience: I met Karla who organised a hotel stay in New York and travel insurance for our group. Karla was so helpful and knowledgeable she made the experience very easy, thank you Karla

TUI Holiday Store

Thank you very much Martina for your feedback Karla is delighted from TUI Wilton Team

mrpatrick110 1 year ago

Fantastic experience: I’ve booked, loads of holiday threw Karen, a pleasure to deal with and an easy process from start to finish, could not be more helpful, all of the staff are lovely and most helpful, will be referring to all of my friends ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

TUI Holiday Store

Thank you so much for your positive feedback.

This review has been automatically translated. | See original text
lucy kelly 1 year ago

Fantastic experience: I booked with Lauren last week and she went above and beyond for me. Gave great advice and helped me choose my destination. Fantastic worker and the company are lucky to have her!

TUI Holiday Store

Thank you Lucy for your review. Lauren is delighted. From team TUI Wilton

This review has been automatically translated. | See original text
Leona Minihane 1 year ago

Fantastic experience: We booked our holiday with Carley to Greece, we had the most amazing trip and Carley recommended the best places. She was so professional and gave the best information. We will definitely be coming back to book our next holiday with Tui.

TUI Holiday Store

Dear Leona, Thank you so much for the review, we are delighted that you were happy with the service, kind regards from all the girls on TUI Wilton

Jasmine Delaney 1 year ago

Fantastic experience: Booked my summer holiday with my mates , the girl we booked with was Lauren she was a great help at recommending places to go and helping us with our holiday

TUI Holiday Store

Thank you Jasmine for the Review, Lauren is delighted

This review has been automatically translated. | See original text
Gerard Spillane 1 year ago

Fantastic experience: Had a great experience with Karen today booking our holiday in Italy and much appreciated how helpful she was Deirdre and Gerard Spillane and Mary and Noel Larragy

TUI Holiday Store

Thank you Gerard for the review its much appreciated it, Team TUI Wilton

Chloe Dunne 1 year ago

Fantastic experience: Working with Susan over the course of the last week and we have gone through loads of accommodation options for our holiday in Italy for summer 2024 and Susan made the whole process simple and easy. Susan was a pleasure to deal with so helpful and friendly and gave us loads of options to work with. Would highly recommend going to Susan/ Tui team for less stress holiday planning

TUI Holiday Store

Thank you Chloe for your review, Susan is delighted. Many thanks TUI Wilton

This review has been automatically translated. | See original text
S O' Donoghue 1 year ago

Fantastic experience: We booked our holiday with Karen, TUI Wilton today. As per usual with Karen, everything explained, all questions answered fully, the flight times arranged to suit us. Karen gave us plenty time, no rush from her, and we really appreciate that. Kind Regards. Seamus

TUI Holiday Store

Thank you Seamus, Karen is delighted with the review, Regards TUI Team Wilton

This review has been automatically translated. | See original text
Derry Canty 1 year ago

Fantastic experience: Excellent service. Karen was so helpful.....brilliant. Thanks to all TUI staff.

TUI Holiday Store

Thank you Derry for your review we will pass on your kind comments to Karen

Sharon o brien 1 year ago

Fantastic experience: We recently booked our summer holiday with TUI Wilton. Karen welcomed us with a smile & was so patient while we tried to navigate exactly what we would like. Karen took on board all our requests & made sure we found exactly what we were looking for. She included our 5 Yr old daughter in the whole process & took the time to let her take a picture & engaged so kindly to include her in what we were doing. Karen was well travelled and shared all her knowledge on each place which really was helpful in the decision. She went above and beyond to make sure we knew about apps that could be helpful, gave suggestions for excursions & even made sure our seats were booked all together as a family on the flight. We never felt rushed or pressured either so thank you Karen. You went above and beyond & we are very greatful. Highly recommend tui wilton.

TUI Holiday Store

Thank you Sharon for your 5* review. Karen is delighted.

This review has been automatically translated. | See original text
Jennifer Dennehy 1 year ago

Fantastic experience: Karen is incredibly friendly & helpful... thank you so much!

TUI Holiday Store

Thank you Jennifer for the review. Karen is delighted.

This review has been automatically translated. | See original text
tracy O Callaghan 1 year ago

Fantastic experience: Great staff, great patience

This review has been automatically translated. | See original text
TUI Holiday Store

Hi Tracy, thank you for taking the time to share your feedback. We really value feedback from our customers and we're happy you enjoyed your experience. We look forward to seeing you again soon!

Angela Ricken 1 year ago

Fantastic experience: Very impressed with the service Karen was amazing .

TUI Holiday Store

Thank you Angela, we will pass on your comments to Karen from TUI Wilton

This review has been automatically translated. | See original text
Amy Walker 1 year ago

Fantastic experience: Loved Karen! Highly recommend TUI Wilton.

This review has been automatically translated. | See original text
TUI Holiday Store

Thanks so much Karen is delighted from the Wilton Team

Ciara LONG 1 year ago

Fantastic experience: LOUISE WAS INCREDIBLY PATIENT ESPECIALLY WITH A 5 YEAR OLD. HER EXPERIENCE AND HELP BOOKING OUR ANNUAL HOLIDAY WAS OUTSTANDING..ROLL ON THE SUNSHINE

This review has been automatically translated. | See original text
TUI Holiday Store

Thanks Ciara, Louise was more than happy to help

Adrian Whelan 1 year ago

Fantastic experience: Excellent to deal with and our summer holiday is fully booked

TUI Holiday Store

Thank you Adrian from the TUI Team in Wilton

Katelyn Geary 1 year ago

Fantastic experience: I just booked my recent holiday in TUI with Susan . She was so helpful throughout the whole process and made booking a holiday so easy . She was so informative and offered so many suggestions to help us find our ideal holiday . She was an absolute pleasure to deal with , so kind . I would highly recommend

TUI Holiday Store

Thanks Katelyn we have passed on your comments to Susan

Aileen Lehane 1 year ago

Fantastic experience: Thanks so much to Carly and Karen in TUI Wilton. They both made booking our trip to Lapland so easy! They explained everything so well and answered all our questions with no hassle. I highly recommend this shop with their very knowledgeable and helpful staff. Nothing was a problem. Thanks girls.

TUI Holiday Store

Thanks Aileen, the girls will be delighted

This review has been automatically translated. | See original text
Ann Marie McGrath 1 year ago

Fantastic experience: Great service and the worker Carley was very kinda and helpful

TUI Holiday Store

Thanks so much! Ann Marie Carley is delighted.

This review has been automatically translated. | See original text
clive chaloner 1 year ago

Fantastic experience: Having spent an entire morning trying to book a fortnight's holiday at short notice to Lanzarote we finally gave up mainly because switching between flights and accommodation to sort everything out became totally frustrating. Later that day we were in the Wilton shopping centre and decided to call to the TUI office, where we met KAREN. Within twenty minutes she had everything booked for us and without her professional service we would have skipped the Christmas holiday, so thank you KAREN for getting us some sunshine and stopping my wife from nagging me.... Kind regards Clive and Clare.

TUI Holiday Store

Dear Clive and Clare, Thank you so much for this review, we really appreciate it, Kindest Regards, from all the Team in TUI Wilton

Amy O Gorman 1 year ago

Fantastic experience: Karen went above and beyond to help me book not only one, but two holidays today. Her organised efficient, friendly and relaxed manner made it a pleasure to deal with her, thanks so much!

TUI Holiday Store

Hi Amy, thank you so much for review, we really appreciate it , from the all girls in TUI Wilton

Donal Cooney 1 year ago

Fantastic experience: Staff were very helpful in booking my holiday, thanks to all in TUI WILTON

This review has been automatically translated. | See original text
TUI Holiday Store

Hi Donal, thank you so much for the lovely feedback, we really appreciate it , enjoy your holiday with thanks from all the Team in TUI Wilton

Saoirse Lehane 1 year ago

Fantastic experience: The girls in tui wilton are absolutely fantastic. They are always so nice and so helpful. I couldn’t recommend them enough. The locations and hotels are always exactly what we are looking for. Louise is who I was dealing with recently and I couldn’t recommend her enough she went above and beyond to get us exactly what we wanted and was so nice and patient with us.

TUI Holiday Store

Thank you Saoirse for your lovely review, we really appreciate it. From all the team in TUI Wilton

jonathan o neill 1 year ago

Fantastic experience: Thought dolores was brilliant with me and my friend today some great quality service made everything so easy for us highly recommend going to her if u are booking with tui Wilton

TUI Holiday Store

Hi Jonathan, Thanks so much for the review, we really appreciate it, best wishes from all the TUI Wilton Team

dolores cummins 1 year ago

Fantastic experience: We just booked our third holiday with TUI in Wilton Shopping Centre. The girls are so helpful and absolutely brill to deal with. Today, we went to get some ideas for next year and sat with Dolores(same name). She went through loads of different dates and locations with us. Nothing was a problem for her and she gave us some brill advice and recommendations. We booked for next year there and then. Tracey, was also brill with our 5 year old son. She made such a fuss off him and gave him his own ticket and certificate. He was delighted with them. Highly recommend them.

TUI Holiday Store

Hi Dolores , Thank you so much for this review, we really appreciate it, best wishes from all the TUI Wilton Team

Louise Leahy 2 years ago

Fantastic experience: TUI Wilton is a wonderful experience from start to finish. Louise was so helpful, kind and exceptional at her work. She has been a godsend and nothing is a problem for her to deal with. She made my tricky wish list a reality and after referring Louise in particular to my sisters family in Galway they have now booked two holidays with her directly. Looking forward to my next holiday already. Thank you

TUI Holiday Store

Dear Louise, Thank you so much for this review, we really appreciate the feedback, kindest regards, from all team at TUI Wilton

Dervla Buttimer 2 years ago

Fantastic experience: Carley was an absolute pleasure to deal with. She booked a trip for me and my girls to Majorca and gave us loads of great recommendations for food & nightlife over there!! She was so patient and had great knowledge. Would highly recommend her and would definitely go through tui again

TUI Holiday Store

Hi Dervla, Thank you so much for the great review, we really appreciate it, from all in TUI Wilton SC

Hazel Jean 2 years ago

Fantastic experience: I had the pleasure of working with Carley to book my recent holiday, and I couldn't be more delighted with the experience. Carley's professionalism, attention to detail, and friendly demeanor made the entire booking process smooth and enjoyable. She went above and beyond to ensure that every aspect of my trip was tailored to my preferences. I highly recommend her services and look forward to booking with her again in the future.

TUI Holiday Store

Hi Hazel, Thank you so much for this review, we really appreciate it, thanks again from all the team in TUI Wilton SC

Vivienne McCarthy 2 years ago

Fantastic experience: Recently booked my holiday to Greece. I am very happy with how smoothly it went from start to finish, Louise did a great job and was very informative in hotel choices which helped so much in my decision thank you TUI Wilton!

TUI Holiday Store

Dear Vivienne, Thank you so much for the review, we really appreciate for feedback, with thanks, TUI Wilton

Annmarie Larkin 2 years ago

Fantastic experience: Dealt with Carley. She was fantastic. Organised an amazing trip for myself and the girls. She was so professional and knew exactly what we needed for our week away. I was so impressed by her that I've asked her to arrange my next trip to Mexico next summer. Thanks Carley you're a legend.

TUI Holiday Store

Hi Annmarie, Thank you so much for this review, we really appreciate the feedback, from all the team in TUI Wilton SC

Jessica Doran 2 years ago

Fantastic experience: Dealt with Karla who helped us book our family holiday to Turkey. Very easy to deal with, she helped us get the best deal and also sourced day trips that was of interest to us. We cannot wait to go on our trip and will be returning to Karla when we are booking out next holiday.

TUI Holiday Store

Hi Jessica, Thank you so much for the amazing feedback..., we really appreciate it.. from all the TUI Wilton Team

Eric O Shea 2 years ago

Fantastic experience: I had an absolutely fantastic holiday in Lanzarote, all thanks to the incredible assistance of Carley Larkin from TUI Wilton in Cork! From the moment I walked into the agency, Carley's warm and friendly demeanor put me at ease. She listened attentively to my preferences and helped me plan a vacation that exceeded my expectations. Carley's knowledge of Lanzarote was impressive. She suggested the most beautiful beaches, must-visit attractions, and even some hidden gems that made my trip truly memorable. The accommodations she recommended were perfect, and the entire booking process was seamless. Throughout my holiday, I couldn't help but feel grateful for Carley's expertise and dedication to ensuring I had the best experience possible. Lanzarote's stunning landscapes, delicious cuisine, and vibrant culture made it a dream destination, and Carley's assistance made it all the more enjoyable. I can't thank Carley Larkin and TUI Wilton enough for helping me create such wonderful memories in Lanzarote. It was an unforgettable experience, and I would highly recommend her and TUI to anyone planning their next vacation. Thank you, Carley, for making my holiday so incredibly special!

TUI Holiday Store

Hi Eric, Thank you so much for this review, we really appreciate the feedback, thanks again from all the team in TUI Wilton SC

Cillian O Leary 2 years ago

Fantastic experience: I recently booked a holiday to Portugal for my family of five two small kids and one teenager, had a lovely stay. I can’t recommend the team at TUI Wilton enough. Special shout out to carley who was working there and made the whole process so much easier. 10/10 would recommend!!

TUI Holiday Store

Hi Cillian, Thank you so much for giving us this review, we really do appreciate the feedback, thanks again, from all the team in TUI Wilton SC

Jennifer Murphy 2 years ago

Fantastic experience: We booked holidays through tui Wilton the last 2 yrs, and we were delighted with the help and knowledge from our travel advisor Louise, have booked again for next year with tui already, so happy with the service from them.

TUI Holiday Store

Dear Jennifer, Thank you so much for the review, we really appreciate it and we are delighted that you booked your next holiday with us, Cheers from all in TUI Wilton

Elaine Ryan 2 years ago

Fantastic experience: Had an amazing girlie holiday in Majorca thru TUI in Wilton. Carley was an excellent rep, booked us a fantastic trip, within our budget criteria. Highly recommended this travel agent to cover all your travel needs!

TUI Holiday Store

Hi Elaine, Thank you so much for this review, we really appreciate the feedback, thanks again , from all the team in TUI Wilton SC

Dionne Keenan 2 years ago

Fantastic experience: Just have to say I had an amazing experience when booking my holiday in the wilton store recently . Carley was amazing she took us through all the options for a two week stay . After talking us through some really exciting options around Europe we decided on a Mediterranean cruise with Royal Caribbean. She spoke about all that the cruise entails including all the food and drinks packages and where we would be stopping off etc . The ship looks amazing it’s like a floating hotel . Myself and my husband can hardly wait for our holiday it feels like a dream.Thanks to TUI for making our dreams come true and especially Carley who was a pleasure to deal with and who I would definitely recommend to book their holiday with she is a credit to the company .

TUI Holiday Store

Hi Dionne, Thank you so much for this review, we really appreciate the feedback, from all the team in TUI Wilton SC

Leave your opinion about TUI Holiday Store:

1 = bad
5 = Excellent

TUI Holiday Store appears in the following listings:

Other travel agencies that might interest you

West Cork Travel

West Cork Travel

See address and contact data
Grand Parade - T12 WPV2, Cork
(027) 50341
3.9 (10)
SAYIT Travel
SAYIT Travel

SAYIT Travel

See address and contact data
Shandon Travel, 76 Grand Parade - T12 WPV2, Cork
+353214279188
2.2 (10)
SAYIT J1 USA
SAYIT J1 USA

SAYIT J1 USA

See address and contact data
76 Grand Parade First Floor - T12 WPV2, Cork
+353214279190
4.3 (42)
Shandon Travel

Shandon Travel

See address and contact data
Grand Parade - T12 WPV2, Cork
(021) 427 7094
My Luxury Travel

My Luxury Travel

See address and contact data
Grand Parade 76 - T12 WPV2, Cork
(0818) 427 050
5 (1)
thecruisecentre.ie

thecruisecentre.ie

See address and contact data
Grand Parade 76 - T12 WPV2, Cork
(0818) 300 205
Incredible India

Incredible India

See address and contact data
part of Shandon Travel, 76 Grand Parade - T12 WPV2, Cork
+353818300204
MyHoneymoon
MyHoneymoon

MyHoneymoon

See address and contact data
First Floor, 76 Grand Parade - T12 WPV2, Cork
+353818224455
Family Holiday Centre

Family Holiday Centre

See address and contact data
Grand Parade - , Cork
+3531850887782
5 (5)
Premier Travel

Premier Travel

See address and contact data
Grand Parade 2 - , Cork
(021) 427 7700
Carpe Diem Tours

Carpe Diem Tours

See address and contact data
2 Grand Parade - , Cork
+353868337681
5 (3)
Travel Cheaper

Travel Cheaper

See address and contact data
Princes St 35 - T12 XNX3, Cork
(021) 427 4417

Add your travel agency to our directory for free

If you manage a travel agency and want to appear in our directory, add your company information and you will be able to appear completely free of charge.

Add your company for free

The largest directory of travel agencies in Ireland

Find the best travel agencies near you