Shandon Travel

Grand Parade, T12 WPV2, Cork
Grand Parade
T12 WPV2, Cork
(021) 427 7094

Opening hours

  • Monday: 9:30 AM – 5:30 PM
  • Tuesday: 9:30 AM – 5:30 PM
  • Wednesday: 9:30 AM – 5:30 PM
  • Thursday: 9:30 AM – 5:30 PM
  • Friday: 9:30 AM – 5:30 PM
  • Saturday: Closed
  • Sunday: Closed

Shandon Travel is one of Ireland's leading travel agents and tour operators. We have been operating in Cork and nationwide since 1974. In 2024 we're celebrating our 50th anniversary!
From just one shop in 1974, Shandon Travel now comprises of three retail shops: our main office on Cork's Grand Parade, and in Bantry and Clonakilty under our West Cork Travel brand.

Flights, sun holidays, city breaks, honeymoons, cruises, adventure tours, round-the-world bucket list trips.... we do it all.
Take advantage of our years of experience, industry contacts and local & insider knowledge. Get in touch to start planning your perfect holiday.

Our comment from TraTraTravel Ireland about Shandon Travel:

Shandon Travel is a premier travel agency based in Ireland, known for its exceptional customer service and dedication to providing memorable holiday experiences. With a team of highly professional staff, including standout agents like Danielle and Jane, clients consistently praise the company's attention to detail and personalized service.

Highlights of Shandon Travel include:

  • Friendly and Professional Staff: Customers frequently mention the helpfulness and politeness of the staff, making the booking process smooth and enjoyable.
  • Stress-Free Planning: Many travelers report that Shandon Travel takes care of all the details, from flights to accommodations, allowing for a worry-free experience.
  • Great Value: With competitive pricing and packages tailored to individual needs, clients have saved significantly on their travel plans.
  • Responsive Communication: The agency is known for its quick responses to inquiries, enhancing the overall customer experience.
  • Positive Repeat Business: Many customers return to Shandon Travel year after year, highlighting their satisfaction with previous trips.

While most reviews are highly positive, some customers have noted a few concerns regarding booking specifics and communication regarding travel requirements. However, the company promptly addresses feedback and works to ensure customer satisfaction. Overall, Shandon Travel is highly recommended for travelers looking for a well-organized and enjoyable holiday planning experience.

Tratra.travel cannot guarantee that the companies that appear in the directory are certified travel agencies or that they have the corresponding licenses. The majority of companies that appear in the directory are travel agencies, but other types of companies also appear such as tour operators, guided tour providers, etc. We recommend that you request the Travel Agency registration number of the business you are going to attend.

Shandon Travel: Reviews

4.3/5 (42 Reviews)
Martin Murphy 3 weeks ago

Fantastic experience: Second time using Shandon travel, firstly Michael organised a golf trip and went above and beyond to assist me with a few different choices and prices. Trip was superd. Danielle sorted my holiday to Budapest and was a pleasure to deal with. Will be coming back to book another one soon.

Daniel Davis 6 months ago

Fantastic experience: Last October I’ve booked a trip to New York with my mum for the end of June, Danielle was great to deal with on the ball with everything easy to contact with questions and concerns thank you Danielle

Tomás Collins 8 months ago

Fantastic experience: Great Staff and great travel planning. Saved me a small fortune over the last ten years.

marilyn barry 9 months ago

Fantastic experience: Thank you Jane in Shandon Travel for all your help 3rd time booking with you and you made everything so enjoyable.

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Sadie Snow 11 months ago

Fantastic experience: Danielle is amazing!! We adored working with her for our trip to Seville. She made it so easy by putting a package together with a beautiful hotel, airport transfers and flights for us. She made it a trip we will never forget. Thank you again Danielle!!

Catherine Butler 1 year ago

Positive experience: Started off well, handy to be able to pay bit my bit for a holiday. But my impression was the handled everything including booking seats on the plan. Seats wear not books for the flight and ended up with alot of stress at the airport with the potential of not getting on the flight as the flight was over booked. Not a good start to the holiday. Lucky not everyone one showed up to the flight and we managed to get seats. Had to book my own seats for the way home. To further the bad start to the holiday my hotel they book was booked under the wrong name and took a long time to try and figure out. Ended up being a very stressful day.

Shandon Travel

Hi Catherine, We thank you for your review but were disappointed to read that you were unhappy. To address the issues you raised: the problem in Cork airport on your day of departure was due to weather-related cancellations the day before. The airport was trying to get those people out on flights where they could: there was no issue with your seat not being pre-booked. As you know, our shop manager spoke to the Airport Supervisor on your behalf that day to ensure your booking would be honoured, which they confirmed it would be. Our system also shows that the accommodation was booked under your name in January. We are happy to provide a copy should you wish. Or if you would like to discuss this further with a manager, please contact us on 021 4277094.

Martin O'Callaghan 1 year ago

Fantastic experience: Thank you to Jane for all her help. Holiday was organised very well and efficiently

joseph o sullivan 2 the irchard shanbally co cork 1 year ago

Fantastic experience: Had a really great golf trip. Extremely well organised from the start right through.

joseph O SULLIVAN 1 year ago

Fantastic experience: Had a really great golf trip. Extremely well organised from the start right through.

Fred Cudmore 1 year ago

Fantastic experience: A wonderful trip ~ Very well organised.

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Eily Herlihy 1 year ago

Fantastic experience: Staff very helpful couldn't recommend them enough. We'll done to all the staff. Xxxxxx

maria cotter 1 year ago

Fantastic experience: Had the most amazing cruise in August this year. Danielle had everything planned out perfectly for us. It really takes the stress out of travel when you have an amazing travel agent. Can’t wait for the next one!

Carey Hanover 1 year ago

Fantastic experience: Danielle has been outstanding from day one with our honeymoon. Myself and my husband were very impressed by Danielle's work. We will be back for next year's holidays.

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Anne Stack 1 year ago

Positive experience: I always book with Shandon Travel and find them excellent to deal with especially Jane who is always very helpful Anne

Graham Creed 1 year ago

Positive experience: I had a recent golf trip to Cambrils, Spain, organised by Shandon Travel, which proved very successful and enjoyable. I would recommend using Shandon Travel for anyone planning a future golf trip or potential getaway or holiday in Europe.

Donal Delaney 1 year ago

Fantastic experience: Thank you so much Jane and team for your recommendation and ease of booking. We had a brilliant holiday and certainly will be using Shandon travel for our future travels.

Marian Hanrahan 1 year ago

Fantastic experience: Thanks to Danielle, we had a fabulous 5 days Golf trip to Majorca. We stayed in El CID hotel in Ca’n Pastilla, over looking the beach, 15 min from airport. We were picked up at the airport, dropped at hotel. We played 2 rounds of golf in Son Antem. Lovely course again picked up and dropped to course. Clubs, buggies also provided. I would highly recommend Shandon Travel. We will definitely be using them again.

Marta O'Connor 1 year ago

Positive experience: We used Shandon to book our tickets to Asia. It was very straight forward, we could then book the insurance with them as well. Very helpful and responsive.

Jillian Ryan 2 years ago

Negative experience: The worst travel agent I’ve ever experienced was Danielle at this commission hungry agency. Total lack of communication on the phone or in email about vaccines required for a cruise I had booked with my elderly Father this summer in August 22! I have lost €2000 and no apology or empathy. She even had the cheek to ask us to pay for a taxi from the airport to try ferry port in Croatia when we already paid €4000! Whilst all the other UK travelling passengers got on buses that they knew about. She doesn’t have any customer service just after passengers money and commission. My elderly Father was left on his own on a cruise as I wasn’t allowed to embark on a cruise because I didn’t have a booster vaccine shot which she didn’t bother to mention on the phone or in any email to me Personally which was booked months in advance. She thinks she has got away with scamming me and boy one word of apology! Absolutely disgusting do not use this agency

Emma Dorgan 2 years ago

Fantastic experience: I would highly recommend Shandon Travel, in particular Jane. Jane, who answered well over 100 emails from me, helped me plan the holiday of a lifetime across America. Nothing was ever a bother with her, and she found me the best hotels in every spot along the way. She took away the stress of planning a holiday which allowed me to enjoy every single moment of it. I will be booking any future holidays with Jane.

Amanda Keating 2 years ago

Fantastic experience: Been dealing with shandon Travel and with Jane for the past 7 years, never any issues with contacting her or any questions being answered. Always very present and professional to deal with and had no problem while having to change or cancel holidays during the pandemic. Always happy to book with her.

June Coleman 2 years ago

Fantastic experience: Lorraine the manager is great at her job goes above and beyond to help

Mark Keane 2 years ago

Positive experience: Helpful and insightful staff who were focused on ensuring that they provided the best possible holiday experience.

David O' Brien 2 years ago

Fantastic experience: What can I say or where do I begin one word (Jane) Jane from Shandon Travel is a diamond. From the very first email and all the emails after than Jane has helped me to get the best package the best everything from our holiday even to respond after working hours. The best service I have ever used so friendly so kind and understanding and even to be a elf at Christmas for our little boy of which the holiday was from Santa. At times I felt I was bothering Jane but she was a star as always. We are going through Shandon Travel for our next holiday of course through Jane plus when we got to our hotel Jane and Shandon Travel got us a complimentary bottle of wine it actually brought tears to our eyes that's beyond service. So thank you, thank you THANK YOU

Annemarie S 2 years ago

Fantastic experience: Highly recommend Shandon Travel and in particular, Danielle. She was helpful from the very first email and helped us arrange a fantastic holiday to Portugal, taking the stress and hassle out of everything. Would definitely book with them again.

Frank Manila 2 years ago

Fantastic experience: Very nice and polite staff

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Goofy World 2 years ago

Negative experience: Never encountered anyone so rude when trying to get prices for a holiday.

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Shandon Travel

We're sorry to hear you had this experience. We take customer feedback very seriously and a manager would like to speak to you about it. Please send an email to [email protected].

Nithin Mohan 2 years ago

Positive experience: Professionals!

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Shane Mooney 3 years ago

Positive experience: Very helpful

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Martin Mulrey 3 years ago

Positive experience: In the current climate we had our trip to Australia cancelled. Shandon Travel was great to deal with in getting our refund from the airline. Always get the insurence

Simon Cox 4 years ago

Positive experience: Great service sorting our vacance soleil booking

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Todor Aleksandrov 4 years ago

Positive experience: If booking match tickets, book through Celtic travel

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Siobhan Murphy 4 years ago

Fantastic experience: A 5 star review for a 5 Star holiday Feb 2020!...We LOVED our Med cruise booked through Lynda in Clonakilty's outlet from Feb 16th - 23rd, departing Rome! Everything about it was fab...The food, premium drinks package (an upgrade) & nightly shows were all top class. For kids the kids club, water park & climbing trail were brilliant. Our girls (10 & 9) loved fact that they could use jacuzzi. The boat itself MSC's Grandiosa was beautiful - so opulent. Cabin had plenty of storage space and the beds were v comfy, shower had great pressure. Even the reading lights were excellent in the room (I can never read in hotel rooms). Cabin cleaned & towels replaced twice daily. Every morning we would have to open the curtains to see were we docked or not. The only day we knew we were on a boat was the day at sea but it was still perfect. I spend the week looking for negatives...only one was hot plates for desserts!!! We did not get off boat except Valetta for a couple of hours and Marseilles for shopping as there was so much to do on board...we had to be almost pushed off Sunday (were the last to leave at 3pm) An unexpected bonus was the very fine weather. we were by the pool for 8 days (arrived at noon first day). We loved going to the restaurant at night, as it was a different experience to buffet. Food very good on board with huge choice all the time. I would highly recommend MSC (especially for families) and Grandiosa. It really was the holiday of a lifetime. As first time cruisers we will be going again. On board staff were there spraying hands with sanitiser and notices in toilets about hand washing / using paper towels to open bathroom doors. A huge huge thanks to Lynda in West Cork travel for her help and advice. it was all so easy

martin healy 4 years ago

Fantastic experience: Great place too book a holiday, friendly staff,check it out right in the heart of the city

Alaba Ogunkinle 4 years ago

Positive experience: Good

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Marie Hayes 5 years ago

Fantastic experience: I have booked my holidays for the last 10 years with this company. I have consistently returned to the company due to the professional service that I have encountered. I have felt listened to and my requests and needs have been consistently met. I recently have had the pleasure of working with Louise Chappell to book my holidays. She has been diligent, dedicated and supportive in all of my dealings with her. I find their prices to be very competitive. I will continue to book my holidays with this efficient and effective team. I find their reviews of holiday destinations to be realistic, most helpful and insightful and to the highest standard. Follow up, after my holiday to ensure that I have received the quality etc. . booked, demonstrates their interest into their clients. I would not hesitate to recommend Shandon Travel to anyone wishing to book their holiday. A delightful experience.

Barbara Szczeblewska 5 years ago

Fantastic experience: Window to the world

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John Ahern 5 years ago

Fantastic experience: Great staff great value holidays to

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anne wagner 5 years ago

Fantastic experience: Excellent

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Francis Lennon 5 years ago

Fantastic experience: My Parents went with Shandon travel On a stay in Venice and a cruise recently They wish to compliment this travel group for the meticulous way that planned this cruise. A special mention also to Danielle who was excellent at organising the taxi transfers and every aspect of their trip. They highly recommended them. .

Emma Cahill 6 years ago

Negative experience: Awful experience. I could not even get a quote for a trip off these people after four failed attempts of trying to contact them

pavo dolo 6 years ago

Negative experience: Office people very poor service... will send you online !!

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