Abbey Travel

Fantastic experience: Edward was was a phenomenal tour guide! Edward with Abby tours made my dream vacation become a reality.

Fantastic experience: So far so good, booked a trip for September 2025 and it took only a few minutes as the App was easy to negotiate.

Fantastic experience: Easy transaction thank you

Fantastic experience: It was easy to navigate the sight.Any issues I had were of my own making.Looking forward to my holiday

Negative experience: Poor service

Fantastic experience: I called Yvonne in Abbey travel last week about a family trip to Australia. I was about to book myself but flights were so expensive so I thought I would try Abbey travel. Yvonne got us flights €3000 cheaper than what I had found (after a lot of research) she was so efficient and helpful and saved us so much money. Super service thank you

Negative experience: Unfortunately we can't recommend #abbeytravel because of HIDDEN COSTS that appear between agreed payment and the next payment page! Be careful! The extra €40 in our case can absolutely not be accounted for and they will relentlessly try blame the airlines! The denial and excuses regarding this were absolutel nonsense and the Unkindness and Unhelpful attitude throughout of Ella throughout the whole process was awful! Be careful travelling to Washington as you most likely will have to switch airports in Washington itself !!! This will cost a lot by taxi.

Fantastic experience: Just booked on your website for a holiday to fuengirola, Spain and I found the experience very easy. I had no issues navigating and completing the booking. Thank you

Fantastic experience: Just booked a trip with Abbey and was so impressed with customer service,. Nothing was too much trouble for Toni our advisor-she was so kind, knowledgable and efficient. An excellent representative for Abbey travel. In a world where customer support has gone by the wayside it was wonderful to deal with such a lovely lady.

Fantastic experience: Very good

Fantastic experience: I made a mistake when booking and was in a panic, I sent an email and within 24hrs a lovely lady got back to me on the phone and we sorted it all out.

Positive experience: Great food at good price

Fantastic experience: Just want to say thanks to Alannah Lawler from Abbey Travel for helping me sort my extra booking before my trip. Very happy with her help and support.

Fantastic experience: Very welcoming on arrival im going to Australia. The lady is very knowledgeable about my trip choosing the best seats for the journey extra bonus. You can leave the deposit and pay the rest over the next few months. I would use them again they also do cruise packages.Had an excellent visit.

Fantastic experience: Brilliant! Many congratulations to the staff.

Fantastic experience: Fast and efficient.

Fantastic experience: Based on previous experiences booking with Abbey Travel: Always found booking online to be straightforward and accommodation booked to be excellent and up to standard.

Fantastic experience: Used Abbey twice for Disneyland and can't fault them! The girls are lovely and very helpful! Every time when I had a question, I was able to contact the straight away and get it sorted!

Fantastic experience: Karen here is a legend, I was going half way across the planet with many inter connecting flights and she spent her entire morning taking care of me, I highly recommend them, they know what they are doing, five ⭐⭐⭐⭐⭐

Fantastic experience: Marc organised our trip to Las Vegas with us. Everything was perfect. Couldn't fault the Marc or the shop. Highly recommend

Fantastic experience: Prague city break. Easily booked online with flights, hotel with breakfast and airport transfers. No hiccups. Lovely few days away.

Fantastic experience: Great deals on Disneyland Paris! :) Will book again!

Fantastic experience: Very good value for money and very easy to use the sight. If you ring the office always so helpful and polite

Fantastic experience: First class service from everyone involved in our holiday

Fantastic experience: Very good to deal with

Fantastic experience: Very helpful staff, easy site to navigate

Negative experience: Never again. Early flight booked. When booking confirmation received it was the later flight leading to my family and I missing a full day in Disney. Very bad communication and 0 help from Abbey Travel

Fantastic experience: We booked a holiday and when we got there the location wasn't suitable without a car. Got in touch with the agency and they transferred us. Communication was so consistent and efficient. Alannah is an absolute asset to the team, reassuring us every step of the way and giving us the perfect holiday in the end.

Fantastic experience: So easy to book Disney online with Abbey Travel. Lovely customer service threw email. Will be booking again in future with Abbey travel. Looking forward to our holiday.

Negative experience: ABSOLUTE COWBOYS. Booked accomadation with them and of course when arrived stuck in dingy apartment back of complex. Maybe i should have read finer details but nothing like the pictures you have when you are booking. Complete false advertisement.

Fantastic experience: Very helpfull

Positive experience: Found Abbey Travel very good . Great they were opened on Saturday .It was my first time dealing with Abbey Travel. Gemma was the lady we spoke to on the phone who was very good helpful & stayed after closing time as we were booking our holiday over the phone. We booked Corfu. . So thank you Gemma..

Negative experience: After booking my Lanzarote holiday months ago, I arrived yesterday find my apartment at the very to floor with 3 flights of steep stairs to climb. 62 with arthritis? My age alone should have made some allowance on such an early booking!! So disappointing with the steep hill just to get out of the complex.

Positive experience: been trying to book a holiday over the phone, i know exactly time, dates etc what i want and i cant get through the last 4 hours.. edit i'm impressed with speedy review response thank you. i dont really have time to wait. changed to 3 stars and only coz of speedy response. thanks

Fantastic experience: Very professional and helpful.

Negative experience: Not responding

Negative experience: No interaction with this company...

Positive experience: Off to Australia soon staff were brilliant

Fantastic experience: I booked a holiday via Abbey Travel , I have been dealing with Marc , he has gone above and beyond for me , flights ,accommodation , transfers and insurance all sorted , we amended the booking and the whole process was stress free , Marc communicated with me all the way through! 10/10 for customer service, would highly recommend and will definitely book via abbey travel again.

Fantastic experience: Good travelling agency

Fantastic experience: Very helpful on the ball always get back to you in a timely manner

Positive experience: Robbie was very helpful in organizing my trip to London

Fantastic experience: Excellent service and value for money

Fantastic experience: A friend of mine recommended that I book my first Disney trip with Abbey, delighted they did - the agent(Marie) that helped me was a great help & answered my 100's/1000's of questions:-) to help make it an easy experience...can't wait to see the kids faces when they get this surprise for Christmas!

Fantastic experience: Very friendly and helpful staff

Fantastic experience: Great service and value for money

Fantastic experience: Great, very helpful staff and very enjoyable trip, well done Abbey Travel

Fantastic experience: Great service and staff , they are very helpful , I've travelled to disneyland paris a couple of times and Charlotte has always made our trip a great one can't recommend them enough.

Fantastic experience: Great service, staff are really helpful!

Fantastic experience: Very helpful

Fantastic experience: As usual, very courteous and helpful. Kathryn has been so informative and very helpful

Fantastic experience: Good agency never had a problem with the packages on holiday

Fantastic experience: Very fast and efficient service

Fantastic experience: Booked Malaga with Mark really nice guy very helpful, great value for money will definitely book again with Abbey

Fantastic experience: Exceptional staff, full of knowledge to tailor make holidays 5*

Fantastic experience: Very easy to book holiday, competitive prices. Any questions I had after booking I was able to phone them, the customer service was great

Fantastic experience: Great experience booking with Abbey Travel for our family holiday next year. The service was friendly and prompt from start to finish. Will definitely use them again.

Fantastic experience: Good agency never had a problem with the packages on holiday

Negative experience: No contact when wanted

Negative experience: Never again with Abbey Travel! We booked a holiday for Tenerife and the room was completely different from the pictures. Very dirty and old room. We were with a child and no space for him in the room for sleep! Very disappointed!

Positive experience: Nice staff, very helpful. All good.

Positive experience: Don't get me wrong, I know a lot of travel agents are under pressure because of covid etc. But it wasn't a pleasant experience with Abbey. Book a holiday and paid it all up front. I found the process of dealing with Abbey frustrating as the holiday. One annoying thing was that I couldn't book my airline seats (I always book seats before a flight) because I couldn't get onto the aer lingus page. Abbey said they would do it for me and tell the price, but it's difficult because you can't see the seating map of the plane. I end up paying more for awful seats and turned out the plane had plenty of free seating. Not sure why Abbey have it that way. Other than that the agent I dealt with over the phone was nice enough. I hate leaving bad reviews but I felt that this wasn't for me as I've dealt with a few Irish travel agents and didn't have the same issue as here.

Positive experience: Very helpful staff

Negative experience: Not impressed at all. I will be having words.

Fantastic experience: Lovely pint

Fantastic experience: Lovely staff. Extremely helpful.

Fantastic experience: 5 out 5 listened 2 what i wanted no problems at all. Would highy recomnend them. Will be going again

Fantastic experience: Booked an amazing holiday in Dubai in 2019. I would absolutely recommend. Hoping to use Abbey travel for our 2020 holidays.

Fantastic experience: Excellent service in arranging our recent holiday.

Fantastic experience: Unfortunately the trip did not go ahead due to COVID but every step of the way was well taken care of. From the initial booking made months ago with all our questions and request answered and priced, right to the cancellation and refund process there was a continuous line of communication. Would 100% use again when international travel begins again.

Fantastic experience: Just popped in to enquire about tickets for football. Very helpful and polite.

Negative experience: Being pat from pillory to post over a Disney land booking.

Negative experience: I wish I could put a 0 star. Cancelled a trip to Disney on 20 March. Despite being confirmed that flights and hotel/pass had NOT been booked yet, there is still no sign of any money being refunded to us 10 weeks later.There are not even taking any calls anymore. Unbelievable.

Positive experience: They were nice people abbey travel but when i got to vennia for going to budapest things could have been better organised

Positive experience: Great package deals

Positive experience: Used them to travel last year was misinformed of the distance the holel location said on brochure a short distance from hotel twas not but was 45 mins by bus and bus stop was a good 15min walk we trusted them

Positive experience: Great experience overall. Little bit of a mix up with private transfer but other than that perfect

Positive experience: Great stadium..love this place..and the hot dogs and beer mmm come on lenster

Fantastic experience: Great service really appreciated all there help and knowledge

Fantastic experience: Great to deal with mark a gentleman

Fantastic experience: Well great experience with travel agent. Couldn't be anymore helpful .heading to Disney land pairis and get tips from agency.

Fantastic experience: Transparent pricing

Fantastic experience: Dealing with Karen, what a really lovely lady. She's helping me to knock a big one off the bucket list.

Fantastic experience: Great company,always great every time.

Negative experience: Very expensive for holidays when going just for 10 nights and the charges the flights looking for 110 to 100 euro to check in a bag

Positive experience: A good travel agent for great holiday deals.

Negative experience: Booked a special holiday with them and the details of the day and occasion were not passed on by Mark as promised. Filled with a lot of hot air. Tour operator confirmed none of the details were passed through. No excuse.

Positive experience: Marc was extremely helpful and helped make my holiday.

Negative experience: Sent 2 emails no reply went into shop in abbey st said they would send me details on holiday I was looking for still nothing any chance you could have the decency to reply

Positive experience: Doesn't have what I want

Negative experience: I recently returned from Canada to live in Ireland with my husband and baby son. I used Abbey travel to book my holiday because it was my first time booking a family holiday with a baby. Having not lived in Ireland for many years I was unsure where would be family friendly with warm temperatures in April. When I asked for advice on where would be a good location the agent was shocked I had no Idea where I wanted to go. He said I was giving him a very big job to try and identify a destination. He made me feel I was an inconvenience and crazy to think I could walk in of the street to book a family holiday in April and not know where to. I thought the role of the travel agent was to help me drill down on destinations and accommodation locations that would suit my family needs. I didn't think I was being unreasonable in any way. I did book a holiday with this agent in Abbey travel but I wish I had stood up for myself and not accepted the way he spoke to me. The booking process also ended up being lengthy, it started with me walking in off the street to book my holiday and ended with several phone calls which I was put on hold during. I would not use Abbey travel again.

Fantastic experience: We've been using them for years and always found them to be excellent

Fantastic experience: Found tbe people very helpful when picking a place to go on holidays

Fantastic experience: Friendly and helpful staff.

Fantastic experience: In this day and age when everyone is booking on line, Abbey travel cruise office will remind you of of the pleasure of having someone else take care of everything for you.

Fantastic experience: Great holiday. Easy to deal with.

Negative experience: Natasha We booked booked our holiday to Lanzarote to get away from home for christmas because our daughter passed away a year and a half ago and can be at home ,and they rang us the next day after booking it and said we could not have the holiday we booked at the price we booked it at it was going to be much dear and could not get us somewhere else so had to get a refund and as a result our holiday money was tied up for a few days and we could not book somewhere else first and last time booking with this company

Fantastic experience: Great service. Walked in,sat with very good customer service girl (Linda.)walked out 10 minutes later with the holiday we wanted at a very good price. .!!

Fantastic experience: Irish travel company in city centre.

Fantastic experience: Booked a Trip to Rome with Abbey Travel and they were very helpful.