
Abbey Travel Naas

Information about Abbey Travel Naas
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9:30-17:30
- wednesday: 9:30-17:30
- thursday: 9:30-17:30
- friday: 9:30-17:30
- saturday: 10h-13h, 13:30-16h
Our comment from TraTraTravel Ireland about Abbey Travel Naas:
Abbey Travel Naas is a renowned travel agency known for its exceptional customer service and expertise in holiday planning. Clients have praised the agency for:
- Helpful and Efficient Staff: Many customers, including long-term clients, have highlighted how helpful staff like Fiona, Gemma, and Aisling are in providing excellent service.
- Knowledge and Experience: The team is recognized for their extensive industry knowledge, which has resulted in successful holiday bookings for various occasions, from family holidays to honeymoon trips.
- Commitment to Quality: Abbey Travel Naas is dedicated to ensuring customers receive the best deals and personalized recommendations tailored to their needs.
- Positive Experiences: Numerous reviews reflect satisfaction with trip arrangements, such as unforgettable experiences at Eurodisney and seamless travel coordination.
However, some clients have reported less than satisfactory experiences, particularly regarding communication and professionalism during certain interactions. The agency is committed to addressing feedback and continually improving customer service to ensure every client feels valued.
Overall, Abbey Travel Naas continues to be a trusted choice for many travelers seeking reliable assistance for their travel plans, reinforcing their position as a go-to agency in Naas.
Abbey Travel Naas: Reviews
Fantastic experience: Great company to deal with
Hi Gerard, Thank you for your five-star review. We are delighted that you had a positive experience booking with us. Best Wishes, Abbey Travel Naas
Fantastic experience: Always so helpful and efficient
Hi Marion, Thank you for your lovely review. We all wish you a great trip. Kindest Regards, Abbey Travel Naas
Fantastic experience: Fiona and the girls are always helpful
Hi Gaye, Thank you for your booking and five-star review and the great feedback on your consultant, Fiona and the Abbey Travel Naas Team. We are committed to delivering the highest standard of quality to our customers. We wish you a very happy holiday. Regards Abbey Travel
Fantastic experience: Fiona is easy person to deal with and always gets best deals for u
Hi Peter, Thank you for your booking and five-star review and the great feedback on our consultant, Fiona. We are committed to delivering the highest standard of quality to our customers. We wish you a very happy holiday. Regards Abbey Travel Naas
Fantastic experience: Highly recommend contacting Gemma to help with any Holiday!Shes assisted with Honeymoon & Family holidays- excellent customer service, great knowledge of the industry.
Hi Ali, Thank you for your booking and five-star review and the great feedback on your consultant, Gemma. We are committed to delivering the highest standard of quality to our customers. We wish you a very happy holiday. Regards Abbey Travel Naas
Fantastic experience: Fiona from abbey travel naas is a fantastic consultant. I have been booking my holidays with abbey travel for 20 years. Never had a bad experience with the company. I would highly recommend fiona and her colleagues when looking for any type of holiday. They go above and beyond to help & find the right holiday just for you and your need. 5 stars aren't enough.
Hi Yvonne, Thank you for your booking and five-star review and the great feedback on your consultant, Fiona. We wish you a very happy holiday. Regards Abbey Travel Naas
Negative experience: I’ve been a customer for years, therefore the lady who always looks after me knows what I do and don’t like. My first holiday after covid was a big one to the Caribbean and I was so disappointed…the resort was awful and when I told the lady in Abbey Travel Naas she didn’t seem to care. I don’t think she knew anything about the resort she sent me to apart from what she read on the internet…I can do that myself, but always book with this lady for her professional advice & experience. VERY POOR CUSTOMER SERVICE & PROFESSIONALISM
Hi Anita We are very disappointed to read your review and as the staff member said in her email to you she was sorry that she came across as not caring as she certainly did care. She advised you with how to follow up with the airline and insurance company about your luggage as they will only deal with passengers directly. With regards to the hotel, she had checked reviews and the official website with you when it was being booked, and all seemed up to the standard required. As you did not contact us when you were in the resort there was nothing that we could do to resolve any issues that you had. Again, we are sorry that you feel let down as we do value our regular customers and strive to provide the best service in a professional manner. regards Abbey Travel
Fantastic experience: Great service, we had a fab trip to eurodisney
Hi Lisa, Thank you for booking with us and for your five-star review. Delighted you had a fab trip :) Regards Abbey Travel
Fantastic experience: Highly recommended, it was a pleasure dealing with Fiona. Will be back to book next holiday.
Hi Claire, Thank you for your booking and five-star review and the great feedback on your consultant, Fiona. We wish you a very happy holiday. Regards Abbey Travel
Fantastic experience: Fiona Cluskey is a lady.
Hi Susan, Thank you for your booking and five-star review and also the great feedback on your Manager Fiona. We wish you a very happy holiday. Regards Abbey Travel
Negative experience: 3 days waiting on, weekend in London quote rang Cassidy Travel Tallaght email quotes just after phone call live in Kildare shop in Tallaght well done Abbey Travel you know how to help us shop locally
Hi Johnny, Apologies, as an email was sent on 17th August, but the agent has just noticed now that one letter in your name was incorrect in the email address she sent it to. Would you like her to re-send it or have you already booked? regards Abbey Travel
Fantastic experience: Booked this year and have done so in the past wouldn't shop anywhere else the staff are great .i was dealing with lisa and she had great knowledge of the places we were asking for ...cant wait for holidays now
Hi Dolores, Thank you for your booking and five-star review and also the great feedback on your consultant, Lisa. We wish you a very happy holiday. Kind Regards, Abbey Travel Naas
Fantastic experience: Great offers
Hi Gary, Thank you for taking the time to post a positive review on our website. We wish you a very happy holiday. Kind Regards, Abbey Travel Naas
Fantastic experience: Super
Hi Grzegorz, Thank you for your positive feedback and five star review. We wish you a very happy holiday. Kind Regards, Abbey Travel Naas.
Fantastic experience: Very nice and helpful staff with lots of advices, good prices and lots of locations
Hi Anthony Thank you for your 5 star review. We are committed to delivering the highest standard of quality to our customers Thank you for choosing Abbey Travel.
Fantastic experience: Brilliant service from the lovely fiona
Hi Eilish, Thank you for your booking and five-star review and also the great feedback on your consultant, Fiona. We wish you a very happy holiday. Kind Regards, Abbey Travel
Fantastic experience: Called Abbey travel in the am, spoke to Aisling. She listened to my request and had quotes emailed to me in no time. I then called into the office in Naas to check out my options and finally found what I was looking for. Delighted with the help we received from Aisling. Looking forward to our first foreign holiday since lockdown and couldn't thank Abbey travel and Aisling enough for their help
Hi Michael, Thank you for your booking and five-star review and also the great feedback on your consultant, Aisling. We wish you a very happy holiday ! Kind Regards, Abbey Travel.
Negative experience: Firstly I have booked holidays through this agency pre covid and had a positive experience. Unfortunately when I contacted them recently to book both a summer holiday and luxury anniversary holiday I was met with an unenthusiastic individual who very rudely cut me off mid sentence less than 2 minutes into the call with a sigh to tell me she could not look up every holiday in the timeframe I gave her. This was over the july/august period for 1st holiday, I unfortunately didn't get the chance to discuss our special anniversary holiday. Life is short and I immediately thanked the agent for her time but would seek my business elsewhere due to lack of manner. I am happy to say I have booked our family holiday to tenerife in july and wedding anniversary holiday to cancun in Oct through another agency who offered us everything we could of asked for. I'm all for shopping local but this is difficult to do when met with such apathy! Hopefully this will be addressed for future customers.
Dear Customer, We are disappointed to read you did not have a positive experience whilst booking your holiday. Abbey Travel endeavor to make your experience both in our offices and on holiday the best experience possible. Should you wish to contact [email protected] she will reply to you directly. Kind Regards, Abbey Travel
Fantastic experience: Very good..
Fantastic experience: Lovely ladies in the agency, gave us all the information we needed to book an holiday.
Fantastic experience: I did not actually call in to the office but dealt with them over the phone and via email as I am based in the UK. They were brilliant, helped with all the arrangements for my holiday flying from Dublin. Would highly recommend them and I will be using them again
Thanks Joanne. We hope you enjoy your trip. Regards, Abbey Travel
Fantastic experience: People who know what they are doing
Fantastic experience: Excellent helpful staff. Definitely return.
Fantastic experience: Staff listen to what you want and find the best deal. Visa and tickets in one easy visit.
Fantastic experience: Have been going to Abbey travel in Naas for years and have always been so helpful
Fantastic experience: Going where
Fantastic experience: Always good to see the staff smiling
Fantastic experience: Extremely helpful and nice staff.
Thanks John. We'll pass that on to the team.
Positive experience: Good support for tour planning and advice
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