
Club Travel

Information about Club Travel
D01 YE98, Dublin
Opening hours
- Monday: 9:30 AM – 6:00 PM
- Tuesday: 9:30 AM – 6:00 PM
- Wednesday: 9:30 AM – 6:00 PM
- Thursday: 9:30 AM – 6:00 PM
- Friday: 9:30 AM – 6:00 PM
- Saturday: 10:00 AM – 1:00 PM
- Sunday: Closed
Club Travel is the single largest Travel Company in Ireland, employs 200 Travel Professionals, and are Ireland's most financially secure Travel Company with accumulated cash reserves of €50 million.
Club Travel is the original Irish specialist in discounted airfares. Our experience in the Irish low fares market is unparalleled. Owner and Managing Director, Liam Lonergan co-founded Ryanair with Tony Ryan and subsequently went on to operate flights into Dublin with Richard Branson’s Virgin Atlantic’s using Club Air aircraft.
We now operate in 4 areas of outbound travel:
Corporate Travel
Retail Travel
Online Travel
Wholesale Travel
Our comment from TraTraTravel Ireland about Club Travel:
Club Travel is a leading travel agency in Ireland, renowned for its excellent customer service and convenient location on the Luas line, making it easily accessible for all travelers. Customers praise the helpfulness and professionalism of the staff, including Marvin and Regina, who are consistently described as top-notch.
Many clients have shared their positive experiences, highlighting the following advantages:
- Exceptional customer service with friendly and experienced staff.
- Efficiency in booking and changing travel plans.
- Access to competitive prices on flights and travel packages.
- Expert guidance tailored to individual needs.
- Wide range of holiday packages, including specialized options for events like the Rugby World Cup.
- Special attention to customer preferences, including language support.
While the majority of feedback is glowing, some customers have noted that the experience can sometimes vary. However, the overall sentiment is one of high satisfaction with the service provided. If you're looking for a reliable travel agency, Club Travel is highly recommended for its commitment to quality and customer care.
Services and Treatments
Club Travel: Reviews
Fantastic experience: Always booked our travels here. Very helpful when I needed to change my flight going back to Dublin
Hi Sheila, Thank you for your kind review on your experiences booking with us. We are glad to have helped and look forward to welcoming you back in the future. Kindest Regards, Club Travel
Negative experience: First time booking and travelling with them. Never again. Terrible customer service, very unsatisfactory and dismissive attitude of the agent that I booked with. Will not recommend to friends or family.
Hi Mehwish, We regret to read your review on your experience booking with us. Can you please email [email protected] and she will look into your issue directly. Regards, Club Travel
Fantastic experience: Always efficient and helpful. Good prices
Hi Gina, Thank you for taking the time to leave a positive review on your experience booking with us. We look forward to assisting you again in the near future. Best Wishes, Club Travel
Fantastic experience: my go to travel agency. Marvin and Bryan is super helpful. They will try to accommodate you in every way possible that suits your preferences in your travel planning.
Hi Peter, Thank you for your kind comments on our two consultants Marvin and Bryan. We are delighted that you were provided with the highest standard customer service from our staff. Best Wishes, Club Travel
Fantastic experience: Great company. Central location on the Luas line makes it very easy to get to. :)
Fantastic experience: Gr8
Hi Mohammad, Thank you for taking the time to leave a review on your experience booking with us. We are all delighted that it was a positive experience. Kindest Regards, Club Travel
Fantastic experience: easy to deal with and very helpful, Marvin is top class
Hi Paul, Thank you for taking the time to leave a lovely review on our consultant Marvin. We are all delighted that you have had a great experience booking with us. Kindest Regards, Club Travel
Fantastic experience: Fantastic experience at the Rugby World Cup Ire V Sa. Everything was so well organized. Regina is the epitome of professionalism - she couldn't do enough and Joanne even spoke French :-) I would highly recommend their rugby packages.
Hi Barbara, We are all delighted that you had a fantastic experience at the Rugby World Cup. Thank you for your lovely comments on our two consultants, Regina and Joanne. I will pass your comments on to them! We hope to see you again in the future. Best Wishes, Club Travel
Negative experience: I visited their office today evening at 5:00 pm the way the staff treated me was so poor and ridiculous just cause I booked it online he was not even ready to help me with my queries. The worst part was the way he ended the conversation saying" I'll better attend the customer who is paying me upfront and is ready to pay for my service " Also if you don't know how to handle online queries or don't have enough knowledge about it so don't have them in the first place. Worst experience ever and now after reading reviews it says how poor their service is in general altogether.
Hi Aakansha, We are sorry to hear that you did not have a positive experience when you come to visit us. On this occasion we did not provide our normal high level of customer service. As you made your booking online through BudgetAir, can you please email [email protected] directly and she will look into your correspondence and revert directly. Kindest Regards, Club Travel
Positive experience: Trying to get in contact with club travel - phone line times out and can only leave a message. Left messages and emailed a week ago no reply. You seem to read these so can someone contact me please? edit: credit where credit is due. Chloe called me back an was very helpful. Although i do need to resolve with the airline and hotel myself so not sure why i was directed to Clubtravel by Ikos resorts anyway?
Hi Rich, We are currently experiencing a high volume of inquiries, if you could please email [email protected] and I can follow this up for you. Kind Regards, Club Travel
Negative experience: Been trying to reach out for weeks and no response on the phones
Hi Iqbal, We are currently experiencing a high volume of inquiries, if you could please email [email protected] she can follow this up for you. Kind Regards, Club Travel
Fantastic experience: One of the best travel agencies in Ireland, you have the best team! ❤️
Hi Lydia, Thank you so much for the lovely comments, the team here are delighted to hear such lovely feedback. Warm Wishes, Club Travel
Negative experience: Horrible experience. Zero support from their office when the flights are missed. Never ever again! I won't go to them even if they pay me to get ticket thru them. Edited to respond to your response! As you acknowledged both outbound and inbound flights were missed. I was told by the "consultant" to go to BA or AL desk who told me to go to agent and who told me to go to airline and I kept going in circles. Yes, out of hours call was responded however I was told that he can't do anything. He also advised me to pay for hotel etc and he will assist and guide me in the refund process, I called/texted many times but was ignored. He also promised that he will look for compensation regarding the issues I faced on my return flight but he then chooses to ignore my calls/texts. You were paid, you should taken ownership and atleast some responsibility. Listen to the both sides. I gave an ample opportunity, Its my frustration and being ignored led me to leave this review.
Hi Bilal I have spoken to your consultant Zohaib and he advises he did all he could to assist you. He advised that your Aer Lingus flight was delayed from Dublin which in turn meant that your onward journey was missed. You called Zohaib out of hours and he contacted the airline on your behalf. Unfortunately in a case like this it is airline policy that any new flight be rebooked at the airport directly. There was also an issue on the inbound flight which was outside of our control. Zohaib did what he could to assist you but again the airline need to rebook the flight. Thanking you, Club Travel
Negative experience: Landed in Rome on package for Italy Ireland Rugby.we are now over hour and no bus. So unorganised. Over 100 people waiting... never again
Hi Sandra I've spoken to our Reps on the ground and they advised the bus is there its just taken time for all the people on the bus with checked in luggage to pick up their luggage and make their way to the pickup point. The bus will then board the passengers. If you have any further queries please contact Regina Kirk, [email protected] or Robbie Sinnott [email protected] Thank you, Club Travel
Positive experience: Nice and helpfully staff
Hi Saiid, Thank you for your booking and five-star review and the great feedback on our consultant. We wish you a safe trip. Club Travel
Fantastic experience: We always book our flights to the Philippines with Club Travel. Our agent Victor have always been kind and accomodating. Always a pleasure to do business with Victor.
Hi , Thank you for your booking and five-star review and the great feedback on your consultant, Victor. Regards Club Travel
Fantastic experience: ❤️
Hi , Thank you for booking with us and for your five-star review. We wish you a pleasant trip. Regards Club Travel
Fantastic experience: I've been using club travel for many years now and every member of staff are so friendly and very experienced at finding the right choice for you. I would highly recommend their service. 5
Hi Patrick, Thank for you for booking with us and for your five-star review. We wish you a pleasant trip. Kind Regards, Club Travel
Fantastic experience: Excellent Friendly service 5*
Hi Vangie, Thank you for booking with us and for your five-star review. We are committed to delivering the highest standard of quality to our customers. We wish you a pleasant trip. Regards Club Travel
Fantastic experience: Good experience all around No complaints and helpful staff.
Hi Joe, Thank you for your booking and five-star review and also the great feedback on our staff. We wish you a very happy holiday. Kind Regards, Club Travel
Fantastic experience: Good one and nice staff, one staff I think is from Philippines, he was so helpful and so kind to us ,really appreciate. ❤
Hi Bibi, Thank you for your booking and five-star review and also the great feedback on your consultant. We wish you a very happy holiday. Kind Regards, Club Travel
Fantastic experience: I had to change my travel dates. Iva helped me very quickly, Thanks Iva, you are a star and keep up the good work !!
Hi Raj, Thank you for your booking and five star review and also the great feedback on your consultant. We wish you a very happy holiday. Kind Regards, Club Travel
Fantastic experience: Great service including follow-up service. Good fares. Ask for Amy Nolan.
Hi Harshal, Thank you for your booking and five-star review and also the great feedback on your consultant, Amy. We wish you a very happy holiday. Kind Regards, Club Travel
Fantastic experience: I have used Club Travel for years when booking family holidays. I have always found them extremely professional to deal with. Will definitely be booking with them again and would highly recommend to anyone looking to book holidays.
Hi Mairéad, Thank you for your booking and five star review and also the positive feedback. We wish you a very happy holiday ! Kind Regards, Club Travel
Fantastic experience: Booked Liverpool Match tickets and hotel for my husband and son with Club Travel Sports, dealt with Paul who was an absolute gentleman from start to finish AND very patient with me ! The boys traveled November and had a great time and said the hotel was in a fantastic location too - Jury's Inn . so thank you Club Travel sports and to Paul, we will definitely be back to you for our next trip
Hi Leslie, Thank you for your booking and five-star review and also the great feedback on your consultant, Paul. we look forward to hearing from you again soon! Kind Regards, Club Travel
Fantastic experience: They are very helpful
Hi Patrick, Thank you for taking the time to post a positive review on our website. Have a lovely holiday. Kind Regards, Club Travel
Fantastic experience: when I was doing my booking to Italy, Budget travel are very helpful to me. They are giving all the information that I need. The staff are so friendly and nice. Kudos to the management...best travel agency in Ireland
Hi Aivee, Thank you for your five star review and booking , We hope you have a lovely holiday ! Kind Regards, Club Travel
Fantastic experience: Booked flights with Marvin, very friendly and efficient service. Will book again.
Negative experience: Club travel used a 3rd party Israeli travel company without notifying me when booking my stay - something they do their best to hide on their website as this particular Israeli company is not listed as part of their network partners. Beware with this lot! Edit(Reply to your Response): Firstly, you're not going to find me if you actually think my first name is 'Ui' as you clearly implied in your response. It seems you don't even know my moniker is Irish or what 'Uí Braonáin' is in English which leads me to believe you're not even Irish yourself. Secondly, why are you stating that you don't have an office in 'Israel'? My initial comment clearly implies that I never claimed you did. The fact that you didn't mention that you don't have any dealings with Israeli companies, which is what I did claim, in your reply is what should be noted. After I booked with Club Travel, I received a prepaid voucher from 'Go Global Travel', an Israeli company based in 'Israel'. So, unbeknownst to me, you clearly used this company as some sort of intermediary partner. On your website you clearly state your partners, which doesn't include this company or any other companies from 'Israel'.
Hi Ui We have checked our systems and cannot find a booking reference under your name. We are based in Dublin. We don't have an office in Israel. If you have reviewed the wrong brand. Can you remove your review. Otherwise contact Caroline by email [email protected]. Kind Regards, Club Travel
Negative experience: It's very heard to talk to them throught the phone or by email. They never replay back
Hi Angela, Thank you for your feedback, however due to staff shortages and the high demand for travel, unfortunately we are not able to get back to customers as quickly as we would like and while we are working on improving our customer service, we would ask for your patience in the interim. Our team can also be contacted on [email protected] Kind Regards, Club Travel
Negative experience: Trying to contact since last week for family tickets to Pakistan and SA even left email but unfortunately no respond. Mobile no unattended Disappointed
Hi Adeel, We are currently experiencing a high volume of inquiries, if you could please email [email protected] she can follow this up for you. Kind Regards, Club Travel
Negative experience: They basically charge you and you do most of the work yourself. They are so slow to respond to emails. My flight and hotel booking were not confirmed and the price kept going up because of the laziness of this office. Avoid them
Good Morning, We are sorry to read your review, if you could please email [email protected] with more information and we can follow this up for you. Regards, Club Travel
Negative experience: My British Airways flight got cancelled by the airline. The airline was not prepared to offer me the same flight next day instead they offered me a 12 hours long delay in London without offering a hotel. I am very frustrated with the BA service. Ivy De Guzman was helpful but there was not much she could do because BA is controlling everything. Lesson learned NEVER fly with British Airways. Very bad service
Hi Muhammad, We regret to hear that you had issues with your booking, however as your issue is with British Airways could you please remove your review from our brand Club Travel. Kind Regards, Club Travel
Negative experience: Plenty of issues with my bookings, very disappointing service
Negative experience: Payment of a service fee, when I have to look for the flights myself...
Hi Daniela, Sorry to hear that you did not have a positive experience booking your holiday, if you would like to email [email protected] with more details she will reply to you directly. Kind Regards, Club Travel
Positive experience: Had issue with my booking, rang them up and was helped over the phone by Sarah Jane Wynne. Then Sarah contacted me again to say the flights had been cancelled due to Covid reasons. Sarah then organised a full refund and let me know when it was ready. Very happy with the service. Jason
Hi Jason, Thank you for your review and booking and whilst we regret to hear that you had an issue, we are happy to hear it was rectified quickly. We hope you have a lovely holiday. Kind Regards, Club Travel
Negative experience: They don't respond to emails, calls. Unprofessional services, wouldn't recommend them (Specially Indian ticket booking services)
Dear Mr. Karthik, we have checked with our Indian Consultant and he does not have a booking with your name. Can you please email [email protected] and advise your booking reference no. Kind Regards, Club Travel
Negative experience: Dread company. Needed help with a booking error and they basically refused to help. Better to skip these guys out and book everything direct.
Dear Mr. Stevens We have checked our records and cannot find a booking under your name, could you please contact [email protected] with your booking reference number. Kind regards, Club Travel
Fantastic experience: Positive: Professionalism , Quality , Responsiveness , Valu
Fantastic experience: Extremely helpful.
Negative experience: I emailed and left a voice mail with my inquiry for a ticket to Asia, this was 7 days ago, I am still waiting, I guess this says it all about the service, needless to say, I booked the ticket for cheaper price on skyscanner and enjoying my time in Asia
Negative experience: I had a really bad experience. You're better off getting the ticket directly from the airlines. I wish I could give them zero stars.
Negative experience: Absolute bunch of thieves. When asked for rescheduling due to COVID19 restriction in the visiting country they are asking for more money calling it as there policy however the airline itself doesn't charge anything for rescheduling lost 578 euro.
Negative experience: At the time of purchasing tickets the staff very competitive buy if you wanna change any date or any kind of improving in tickets they not gonna help you out even not gonna pick up phone
Positive experience: Cost friendly
Negative experience: Didn't get a reply back from them
Fantastic experience: Great
Fantastic experience: Great price on flights to New Zealand and very helpful changing when a problem arose
Fantastic experience: A trustworthy travel agency in Ireland. Best price for tickets and fully supporting staff. I deal with Mr.Hareesh, truly Professional and immediate response for all enquires. Moreover full refund has received during Covid 19 flight cancellations. Highly recommended.
Fantastic experience: Great
Fantastic experience: This is the place if you want cheap flights with more luggage capacity. There are different people for different locations and they are really trained to get you the cheapest deal possible. Most of the time the deal will be better than what you see online or it will be same. The price will be not more than what you see online and added advantage of extra luggage.
Negative experience: no response after your payments. be careful with this site contact numbers no answers/ holdup 1-2 hours.
Negative experience: The worst agent I ever had.
Negative experience: Bought tickets Ireland- Australia through CT's subsidiary BudgetAir. Return flights cancelled at short notice. There was no communication from BudgetAir. Seeking refund now for 4 months - both through their ridiculous website and by e-mail. They respond to all emails several weeks later saying it went to a junk e-mail folder and again asking if I want a refund or credit. They have it in writing 5 times that I want a refund. Naturally they do not answer the phone.
Negative experience: Worst travel agency ever. I just bought some flights with them with Turkish Airlines. They flight were cancelled for COVID-19 obviously. At the beginning I contacted Turkish Airlines and they told me that they are giving full refund of all the flights, however I needed to do it through the agency. Knowing that Turkish Airlines told me this I claimed to Club Travel and they refuse to do the refund. I needed to prove them that Turkish Airlines was telling me that. After that they accepted to give me the refund and they told me to wait 10 weeks to get it done. I accepted and was patient exactly for those 10 weeks. As expected after the 10 weeks the moeny wasn´t on my bank account so I contacted them again and they confirmed that Turkish Airlines refunded them the money but they are sorry because now I needed to wait another 2 more weeks because they just "forgot" to do it. Unacceptable for a serious company but again I accepted and was patiend during those 2 weeks. After those 2 weeks again my money wasn´t there and this time they told me the Accountant made a mistake and that they were doing it during this week at the end of it (Friday and it was Monday). And of course that I needed to wait another 2 weeks extra. (We are already 4 weeks later than advice and obligated by law). At that time I already lost the patiend and I noticed they were just running out of cash and they are playing with my money. This was the 4th of June and today, 22nd I still don´t have my money back. On top of that they usually don´t reply to emails because they say I am not patient enough (think that this flight was cancelled in mid March and we are at the end of June). I am still waiting to get my money back but I lost all the hope. Next step would be legal actions but that might be what they want so they can delay even more the process. Really hope this review help to avoid that they don´t do this to somebody else.
Negative experience: They will charge you 30% extra more then online price.
Fantastic experience: Got cheap deals in here
Fantastic experience: Good
Fantastic experience: I have booked my ticket through Club Travel. I called brother Zohaib. His customer dealing is excellent. I got my ticket in 10 minutes. Just loved club travels.
Fantastic experience: Excellent service cheap tickets
Fantastic experience: Cheapest tickets
Fantastic experience: Great food & staff
Fantastic experience: Staff are friendly and their price is right for me
Fantastic experience: Great night out
Fantastic experience: Great price you should consider, club travel first.
Fantastic experience: Club travel have very friendly agents that will assist you in getting affordable tickets to your chosen destination!
Negative experience: Never replied my emails or messages through Facebook.
Negative experience: Not good to book a holiday
Positive experience: Your spot for long travels
Negative experience: Tickets bought online but they do security checks for online purchases. They try to do the verification on the phone, but *require a land line*. Ultimately, I had to go in during my lunch break at work to sort everything out. Waste of time, and just because the owners are living in the 20th century...
Positive experience: Staff is really cooperated
Negative experience: Very abusive and unprofessional staff from phone to branch. Worst agency experience ever!!! AVOID AT ALL COSTS!!!
Negative experience: Terrible service. Tickets bought online but THEY decided to post them instead of mailing them. Then they said that it was because I was *selected for a security check* :o Finally, still charge for paying with credit card, something banned by "EU Payment Services Directive". Never again
Fantastic experience: Found Rachel really helpful and professional. Good price too.
Fantastic experience: Friendly, professional service, with the best prices in town.
Fantastic experience: Helpful staff and great offers - would recommend.
Fantastic experience: Helpful and friendly staff
Fantastic experience: Booked flights to Bangkok no problem tickets confirmed with airline saving me 250e. Can recommend .
Fantastic experience: I always book my Holidays here Deal with Joanne and get very good service.They have good deals and a broad range of Holiday choices.Staff are well trained and give great advice and support.
Fantastic experience: La agencia de Viajes más grande de Irlanda
Fantastic experience: Biggest Irish travel agency
Negative experience: Horrible customer service. This company has serious internal communication problems.
Negative experience: Not very helpful.
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